Cell Phone Purgatory or Under The Sea
Have you ever talked to me on my cell? If you have you’ll probably think you were calling the lost island of Atlantis, since from the day I got that piece of crap I’ve sounded as though I am under water. My daughter has the same phone in pink – clear as a bell.
After getting used to it, since on the receiving end I could hear you just fine making the situation a lot less imperative. Then it got long enough that the damn thing was no longer under warranty and I decided to wait until my contract was up.
Finally that glorious day arrived. Going online, I didn’t see any free phones I really wanted, that is not until today. So my daughter and I both decide on Samsung Blackjacks (maybe this phone will not randomly delete my numbers, fingers crossed) and I ask my husband, his contract is expired too, if he wants me to add him to our plan and get rid of his. He says sure. Cheaper, yada, yada.
After settling on a phone for him (think keep it simple, stupid) monkeying around with the online interface and not finding a way to add his existing line from the same provider, I bite the bullet and call. Apparently it cannot be done online but only through customer service but of course, they do not work on Sunday.
I decide to just order our two phones, while they still offer the phones we want for free, and add his line tomorrow when customer service calls me back. I proceed through the whole rigamarole, go to check out only to find that it claims my security code doesn’t match my credit card (keep in mind the entire order is FREE, so why this is required I haven’t a clue), which it does. I go back and try again, no dice. I try another credit card. It reverts to the first.
I clear the cart and try again with new card. It seems to work until it decides there is no city and state, although I clearly see them in front of me. I hit proceed again and, viola, it seems to work, but wait, not so fast, no. No confirm number. Fuckers.
I back go to my cart. Empty.
I enter the order again. And I get the message that the site is down for maintenance. Try again later. Sure you rat bastards. I’ll try later. It’s either that or sound like freaking Ariel the mermaid for the rest of my days.
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